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A welcoming atmosphere and food arriving promptly make memorable festive experiences

28 November 2023 by

As we approach the height of 2023’s festive season, payments company and experience economy experts, Dojo, reveal the things customers value most when dining out.

News

How tech will improve diner experience in 2024

24 November 2023 by

The hospitality sector has undergone a digital revolution that has brought technology closer to the centre of all businesses, whether they’re big or small, part of a group or chain, or an independent venue.

Can AI create a restaurant? Restaurant

Can AI create a restaurant?

22 November 2023 by
Hotels urged not to ‘leave employees behind’ with technology News

Hotels urged not to ‘leave employees behind’ with technology

18 October 2023 by
The future of hospitality: how smart payment technology enhances guest experiences News

The future of hospitality: how smart payment technology enhances guest experiences

09 October 2023 by
Hospitality among industries which have suffered the most cyber attacks News

Hospitality among industries which have suffered the most cyber attacks

09 August 2023 by

Hospitality will be ‘left behind’ unless it embraces artificial intelligence News

Hospitality will be ‘left behind’ unless it embraces artificial intelligence

28 July 2023 by

Hospitality could be “left behind” if it does not embrace new technology, industry experts have warned.

Viewpoint: Have flexible hotel prices had their day? Hotel

Viewpoint: Have flexible hotel prices had their day?

08 June 2023 by

The hotel sector was forced to make cancellation policies more attractive during the pandemic and guests[...]

Cool, calm and connected: the latest in-room technology Hotel News

Cool, calm and connected: the latest in-room technology

08 June 2023 by

In-room technology should be so good guests don’t have to make an effort, with automatic check-in,[...]

Is technology helping hospitality – or hampering it? TalkTalk Business asked 100 of your peers Business

Is technology helping hospitality – or hampering it? TalkTalk Business asked 100 of your peers

30 May 2023 by

For over 25 years, TalkTalk Business has been helping UK hospitality businesses to grow, evolve and[...]

Business

Viewpoint: stop searching – there’s a better way to find your next candidate

It’s daunting trying to recruit a workforce, so turn over the tricky parts to technology to lighten the load, says Sebastian Sepierre"

11 May 2023 by
ChatGPT in hospitality could attract and manage customers Technology

ChatGPT in hospitality could attract and manage customers

11 May 2023
by

With artificial intelligence chatbots such as ChatGPT and Google Bard on the rise, here's how hospitality can use technology to attract and manage customers

Join The Caterer’s Automation Webinar on 22 June News

Join The Caterer’s Automation Webinar on 22 June

25 April 2023
by

The Caterer and TalkTalk Business are hosting a free webinar to discuss the technologies powering hospitality businesses to solve the staffing crisis.

Whitbread extends IT services with Fujitsu in £57.9m deal Restaurant News

Whitbread extends IT services with Fujitsu in £57.9m deal

30 March 2023 by

Whitbread has extended its technology partnership with IT services firm Fujitsu with a new £57.9m, five-year[...]

Spotlight on: workforce management technology Business

Spotlight on: workforce management technology

24 February 2023 by

Investing in workforce management technology could see swift returns in the current people-first climate. Rosalind Mullen[...]

Download The Caterer’s Technology Prospectus 2023 News

Download The Caterer’s Technology Prospectus 2023

25 November 2022 by

The Caterer’s Technology Prospectus is a comprehensive round-up of all the latest technologies hospitality operators need[...]

Benugo rolls out carbon labelling scheme News

Benugo rolls out carbon labelling scheme

22 November 2022 by

Benugo has extended its carbon labelling scheme to 40 of its cafés and restaurants in the[...]

News

Leverage data analytics to drive efficiencies, says panel

Operators need to get to grips with their data to be more efficient and drive better value for customers, a panel at the HOSPACE event in London said this week. "

18 November 2022 by
How to ensure your hotel website works with Google Business

How to ensure your hotel website works with Google

02 November 2022
by

Google’s latest search update won’t look kindly on hotel sites with old content or duplicated information. Fred Bean explains what to do

Zonal acquires CRM and digital loyalty company Airship Equipment

Zonal acquires CRM and digital loyalty company Airship

18 October 2022
by

Technology provider Zonal has announced its purchase of Airship, in a deal which includes the Airship CRM and Toggle platforms.

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

© {{year}} All rights reserved. Jacobs Media Group Limited is a company registered in England and Wales, company number 08713328. 3rd Floor, 52 Grosvenor Gardens, London SW1W 0AU.

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