Staffing and engagement: How staff impacts hospitality businesses

This report explores current sentiment around staffing and the challenges associated with recruitment and retention in hospitality. It highlights the widespread fears among operators of labour shortages, with the majority citing it as their top concern this year. The research, powered by CGA, also reinforces the importance of staff engagement, the value of great service and the importance of a diverse workforce to the success of any hospitality business.

Hospitality Business Leader Survey 2022

Find out how industry leaders are planning for growth while tackling skills shortages and rising costs. The report includes data on market confidence, growth trends, priorities, challenges and opportunities for the year ahead.

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Hospitality Business Leaders Building Back Better report

This report explores operators' attitudes towards building back after the pandemic and Brexit, covering current performance and predicted consumer behaviour, as well as solutions to the staffing crisis.

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Hospitality Business Leaders Recovery report

This report explores the predicted impact of the Covid-19 crisis on hospitality and how those leading the industry plan to emerge refocused.

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Hotel F&B report: the future of hotel restaurants

The future of hotel restaurants

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Sustainability: Do the right thing for the planet - and for your business

The time for making your business sustainable is now. Find out how hospitality's leaders are going green in this sustainability special.

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Hospitality Business Leaders Report

Find out the views and opinions of more than 500 industry leaders from the restaurant, hotel, foodservice and pub & bar sectors. Including: market confidence, investment, growth trends, priorities, challenges and opportunities for the year ahead.

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Sustaining expectations: The increased importance of sustainability within hospitality

Find out the key sustainability priorities of businesses from across hospitality, the areas they have already made progress, where they are partnering, investment priorities and targets for the future.

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