Elly Earls
Reporter
Technology Prospectus 2022: Tap into your supply chain brain
Product shortages, a labour crisis and a host of other supply chain issues are throwing up a wall of costs for hospitality businesses. Procurement technology can’t solve the underlying problems, but it can help you navigate them better, as Elly[...]
Technology Prospectus 2022: Flex your revenue management
Businesses with revenue management software were able to respond rapidly and effectively to hospitality market changes during the pandemic, as Elly Earls reports
Technology Prospectus 2022: Unleash the power of EPoS
Technology Prospectus 2021: time to upgrade your workforce management
Technology Prospectus 2021: getting the best out of your EPoS
The Covid-19 pandemic has led to rapid adoption of technologies like mobile ordering and delivery, but[...]
Technology Prospectus 2021: setting up an allergy alert system
Covid safety has flown to the top of operators’ priority lists this year, but with new[...]
Get staffed: workforce management technology comes of age
Workforce management technology used to be a ‘nice to have’ option for many hospitality businesses. But[...]
Star tech: Hands-off apps perfect for the post-coronavirus era
The absolute priority for operators right now is the safety of staff and guests. We find[...]
Takeaway tech: The restaurants converting bookings into delivery solutions
Although most hospitality businesses are closed, some have introduced delivery and takeaway services in an effort to stay afloat and pay their staff"
How the new breed of co-working companies are filling empty hotels
Hotels regularly have a room that looks a little empty during the day, and the new breed of co-working companies are on the look-out for hoteliers who are looking to rent out space to freelancers – and upsell their services.[...]
Suite spot: taking your in-room WiFi to the next level
Your WiFi is more than just a way for your guests to binge on boxsets – you can use the data from what they do in your hotel to plan marketing, send personal greetings and offer discounts. Just make sure[...]
Labour of love: Five hospitality couples reveal the highs and lows of running a business together
Almost half of hospitality businesses are family run. But is working with your partner every day[...]
Recipe of the week: Quality Chop House's roast cod, trotter tortellini, baked onion
This is a technically challenging dish and you’ll need patience to braise and then meticulously pick[...]
Automatic for the people: make workforce management easier
When it comes to workforce management, hospitality operators are struggling with unplanned absences, forecasting correct demand[...]
Time for change: software to make staffing straightforward
As the hospitality industry embraces working practices that better encourage engagement and retention, Elly Earls looks[...]
Solving the sustainability dilemma
Diners agree that sustainability is important, but what does that actually mean when visiting a restaurant? How can an operator buy locally and still offer value? Is supplying information on their green ethics helpful or preaching? Elly Earls reports on new research by OpenTable and The Caterer"
Give chefs the chance to express their skills for happier workplace, says new research
Research by The Caterer and Searcys has found that when chefs are given the chance to express their skills, they are happier and more likely to stay for longer. Elly Earls investigates
Hospitality Business Leaders Report 2019: Focus on the fundamentals
As the Hospitality Business Leaders Report 2019 reveals, experiential mechanics like pop-up kitchens and takeovers can drive footfall to a venue, but it’s important not to forget the fundamentals of eating out - food, staff and service. Elly Earls reports
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