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Ben Walker

Business

Spotlight on: Total revenue management

23 October 2023 by

One system to rule them all may seem like a tough quest, but new advances mean total revenue management strategies are easier than ever

Hotel News

How to price a hotel room

16 June 2023 by

With myriad considerations about location, type of guest, running costs and your competition, Ben Walker outlines the best way to calculate whether you’re charging the right price for your rooms

Cool, calm and connected: the latest in-room technology Hotel News

Cool, calm and connected: the latest in-room technology

08 June 2023 by
10 ways to maximise winter World Cup revenue Business

10 ways to maximise winter World Cup revenue

02 November 2022 by
A circular economy creates the ultimate sustainable loop Business

A circular economy creates the ultimate sustainable loop

15 September 2022 by
Property management systems to improve guest experience Business

Property management systems to improve guest experience

04 August 2022 by

Hotels turn unused rooms into co-working spaces Business

Hotels turn unused rooms into co-working spaces

28 July 2022 by

Business travel took a hit during the pandemic, but savvy hotels saw that renting out rooms[...]

Count the cost: how to manage ever-increasing business costs Business

Count the cost: how to manage ever-increasing business costs

23 February 2022 by

The perfect storm of price increases means operators are seeing things get dramatically more expensive. Ben[...]

Use customer data platforms to mine data at a granular level Technology

Use customer data platforms to mine data at a granular level

23 February 2022 by

Hospitality venues can use CRM and CDP systems to understand their customers better, tracking website and[...]

Technology Prospectus 2022: How to centralise your data Business

Technology Prospectus 2022: How to centralise your data

24 November 2021 by

The Ackroyds are regulars. They come to your restaurant almost every week. Dennis Ackroyd always orders[...]

Business

How hotels can attract the event, conference and corporate travel market post-Covid

How can hotels attract corporate clients in a post-pandemic world, and what is the future for events and conferences? Ben Walker discovers what services and processes business travellers are looking for."

11 June 2021 by
Let’s do lunch: How workplace caterers are remoulding for the post-pandemic worker Foodservice

Let’s do lunch: How workplace caterers are remoulding for the post-pandemic worker

14 April 2021
by

Contract caterers are offering flexible contracts, quality food and new technology, working alongside clients to tempt employees back into workplaces. We discover the future for B&I catering.

Culture change: the female GMs finding opportunity in the Middle East Hotel

Culture change: the female GMs finding opportunity in the Middle East

31 March 2021
by

Although currently only 16% of middle and senior management positions in the UAE are held by women, the culture is shifting. Three female hotel general managers in the Middle East explain what got them there, where they would like to[...]

Can hospitality move to a four-day week? Staffing

Can hospitality move to a four-day week?

26 February 2021 by

A lack of work-life balance is often cited as a downside of working in hospitality, but[...]

The bright side of Brexit: operators and suppliers on the opportunities for UK business Business

The bright side of Brexit: operators and suppliers on the opportunities for UK business

25 February 2021 by

Love it or hate it, the United Kingdom has left the EU. We discover what positives[...]

Bright sparks: the operators leaving the big energy suppliers behind Business

Bright sparks: the operators leaving the big energy suppliers behind

15 January 2021 by

The UK is racing ahead with renewable energy, to the point where it’s now usually the[...]

Can't get the staff: the rules for hiring from overseas after Brexit Staffing

Can't get the staff: the rules for hiring from overseas after Brexit

18 December 2020 by

While recruitment might be the last thing on some operators’ minds, the new rules for EU[...]

Foodservice

Marcus Rashford and the caterers feeding vulnerable schoolchildren

Footballer Marcus Rashford has been applauded for the work he has already done in protecting and feeding vulnerable children, and now it’s time to take his fight further, to combine his enthusiasm with caterers’ expertise in the campaign to end child hunger."

22 October 2020 by
Safety first: How housekeeping departments are adapting to the new normal Hotel

Safety first: How housekeeping departments are adapting to the new normal

31 July 2020
by

Housekeeping has now been elevated to maybe the most important service a hotel can offer, offering not just cleanliness, but customer confidence too.

The only way is UK: what's in store for a summer of staycations Hotel News

The only way is UK: what's in store for a summer of staycations

15 July 2020
by

With potential restrictions on international travel and customers lacking the confidence to go abroad, operators are hoping that the UK’s domestic leisure profile will benefit from a surge in holidaymakers. Ben Walker finds out what’s to come.

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

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