John Kelly joins Pan Pacific London as hotel manager

03 October 2023 by
John Kelly joins Pan Pacific London as hotel manager

John Kelly has been appointed hotel manager at the five-AA-star Pan Pacific London.

He joins from a role as deputy general manager at Adare Manor in Ireland, where he managed daily operations and co-chaired the J.P McManus Pro-Am charity sporting event in 2022.

The Dublin-born hotelier previously managed the Bloomsbury Hotel in London and has also held senior roles at the Hoxton Holborn in London, W Hotel London Leicester Square, and Fairmont Le Montreux Palace in Switzerland.

At Pan Pacific, he will oversee the 237-bedroom property and report to Anne Golden, general manager at Pan Pacific London and vice-president of operations, UK, and North America.

The Pan Pacific opened in September 2021, and it won the Hotel of the Year – Group award at the 2023 Cateys and was named the AA Hospitality Hotel of the Year 2022/23.

Kelly said it was an "honour and a privilege" to join the hotel.

"Pan Pacific London is dedicated to going above and beyond for its guests and ensuring personalised service, training of staff and fostering a positive work culture, which I look forward to driving further in my new role," he added.

Kelly studied at the Shannon College of Hotel Management and achieved a diploma with first-class honours in International Hotel Management and a degree in Commerce from NUI Galway. He recently completed the Wine and Spirit Education Trust (SWET) Level 3 Award in Wines with distinction.

Golden said: "I am looking forward to not only working with John but also learning from him and continuing to deliver memorable, engaging experiences for all our guests."

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